SHIPPING & RETURNS
SHIPPING POLICY
"I am aim to get your felted friends posted to you within 2-3 working days!
All portraits are dispatched with 48-hour tracking via Royal Mail, ensuring your order is on its way promptly and securely.
Thank you for choosing us for your portrait needs!"
RETURN & EXCHANGE POLICY
At Country Creations From The Barn, we understand that sometimes things may not meet your expectations. That's why we have a clear and straightforward return & exchange policy to ensure your peace of mind. If you're dissatisfied with a product, we've got you covered.
If you're not completely satisfied, returns are accepted within 4 days or receiving the item; however, the buyer is responsible for return postage costs.
Please note that if the item is not returned in its original condition, the buyer will be liable for any loss in value.
Additionally, commissions are non-refundable and non-returnable as they personalized for each individual.